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Privacy &
Cookie Policy

Read the Privacy & Cookie Policy for Villa 42 Ahungalla, including how booking enquiries, contact details, website data and cookies are handled.

Villa 42

Privacy &
Cookie Policy

Villa 42 respects the privacy of guests and website visitors. This policy explains how information may be collected, used and protected when you interact with Villa 42.

Last Updated · September 2026

Your Privacy Matters

This Privacy & Cookie Policy explains how information may be collected, used and protected when you visit the Villa 42 website, submit an enquiry, contact us through WhatsApp or email, or make a booking request.

By using this website or providing information to Villa 42, you acknowledge the practices described in this policy.

01

About Villa 42

Villa 42 is accommodation located in Galwehera, Ahungalla, Sri Lanka.

Villa 42
Galwehera, Ahungalla, Sri Lanka
WhatsApp: +94 76 618 5340
Email: masiripaladesilva29@gmail.com

For questions relating to this Privacy & Cookie Policy, please contact Villa 42 using the details above.

02

Information We May Collect

When you contact Villa 42 or submit a booking or enquiry form, we may collect information such as:

  • Full name
  • Country
  • Email address
  • Telephone or WhatsApp number
  • Arrival and departure dates
  • Number of adults and children
  • Children’s ages
  • Preferred room or chalet
  • Extra-bed requirements
  • Meal preferences
  • Dietary requirements or food allergies
  • Pet information
  • Airport-transfer requirements
  • Tour or excursion interests
  • Flight details when arranging transfers
  • Messages and special requests
  • Booking and payment-related information where applicable

We only request information reasonably required to respond to your enquiry, arrange your stay or provide requested services.

03

How We Use Your Information

Information provided to Villa 42 may be used to:

  • Respond to enquiries
  • Check room or chalet availability
  • Process and manage reservations
  • Communicate regarding your stay
  • Arrange meals
  • Arrange airport transfers
  • Arrange private transport
  • Organise tours or experiences
  • Manage pet-friendly stay requests
  • Respond to special requirements
  • Provide customer support
  • Maintain necessary booking records
  • Improve our website and guest services
  • Prevent misuse, fraud or security issues

We do not use information for purposes unrelated to Villa 42 services without an appropriate reason.

04

Booking Enquiries

Submitting an enquiry through the website does not automatically create a confirmed reservation.

Information supplied through the booking form is used to check availability and communicate with you regarding the requested stay.

A booking is considered confirmed only after Villa 42 has communicated confirmation and any required booking conditions have been completed.
05

WhatsApp Communications

Villa 42 allows guests to make enquiries through WhatsApp.

When you contact us through WhatsApp, information you provide may be processed through WhatsApp and its associated service providers according to their own privacy practices.

Please avoid sending highly sensitive personal information through WhatsApp unless it is necessary for your booking or requested service.

06

Email Communications

If you contact Villa 42 by email, we may retain your message and contact details for the purpose of responding to your enquiry and managing any resulting reservation.

Email communications may also be retained where reasonably required for booking administration and record keeping.

07

Payment Information

Where payment is required to confirm a booking, Villa 42 may provide payment instructions directly to the guest.

If third-party banks, payment processors or booking platforms are used, payment information may also be subject to the privacy and security policies of those providers.

Villa 42 does not intentionally request unnecessary financial information through the general website contact form.

08

Information Sharing

Villa 42 does not sell guest personal information.

Information may be shared only where reasonably necessary to provide a requested service, including with:

  • Airport-transfer providers
  • Drivers or transport providers
  • Tour or excursion providers
  • Other service providers involved in a guest request
  • Website hosting or technical service providers
  • Payment providers where applicable
  • Professional advisers where necessary
  • Government or legal authorities where disclosure is required by law

Only information reasonably necessary for the relevant service should be shared.

09

Third-Party Booking Platforms

Villa 42 may also be listed on external accommodation and travel platforms.

If you make a reservation or enquiry through a third-party platform, that platform may collect and process your information according to its own privacy policy.

This Privacy & Cookie Policy applies to information handled directly through the Villa 42 website and direct communication channels.

10

Data Retention

Villa 42 may retain enquiry and booking information for as long as reasonably necessary to:

  • Manage your reservation
  • Provide requested services
  • Maintain booking and accounting records
  • Resolve disputes
  • Respond to future questions
  • Meet legal or administrative requirements

Information that is no longer reasonably required may be deleted or securely disposed of where appropriate.

11

Data Security

Villa 42 takes reasonable steps to protect personal information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration

However, no website, email system or internet transmission can be guaranteed to be completely secure.

Guests should avoid sending unnecessary sensitive information through unsecured communication channels.

12

Your Information

You may contact Villa 42 if you would like to:

  • Ask what personal information we hold about you
  • Correct inaccurate contact or booking information
  • Update your details
  • Request deletion of information that is no longer required
  • Ask questions about how your information is being used

Requests can be sent to:

Certain information may need to be retained where required for legitimate booking, accounting, dispute-resolution or legal purposes.

13

Children’s Information

Villa 42 may request the ages of children when this information is needed to determine suitable accommodation, sleeping arrangements, meals or other services.

Parents or guardians should provide information relating to children.

The website is not intended to collect personal information directly from children without the involvement of a parent or guardian.

14

External Links

The Villa 42 website may contain links to:

  • Google Maps
  • WhatsApp
  • Social media
  • Booking platforms
  • Tour or travel-related websites
  • Other external services

Villa 42 is not responsible for the privacy practices, security or content of third-party websites.

Visitors should review the privacy policies of external services they choose to use.

15

What Are Cookies?

Cookies are small data files that websites may store on a visitor’s browser or device.

They can help websites remember preferences, understand how visitors use pages and improve the overall website experience.

16

Cookies Villa 42 May Use

Depending on the website features enabled, Villa 42 may use the following types of cookies.

Essential Cookies
These cookies support basic website functions such as:
  • Page navigation
  • Security
  • Form functionality
  • Session management
  • Saving basic website preferences

Essential cookies may be required for the website to function correctly.

Analytics Cookies
If website analytics services are enabled, analytics cookies may be used to understand:
  • Number of website visitors
  • Pages viewed
  • General traffic sources
  • Device types
  • How visitors interact with the website

This information can help improve website performance and content.

Preference Cookies
These cookies may remember choices such as:
  • Language
  • Cookie preferences
  • Other website settings
Marketing Cookies
If advertising or remarketing services are introduced, marketing cookies may be used to understand campaign performance or show relevant advertisements.

Where required, these cookies should only be used according to the visitor’s cookie choices.

17

Third-Party Cookies

Some website features may involve third-party services that can place their own cookies.

Examples may include:

  • Google Maps
  • Google Analytics
  • YouTube
  • Meta services
  • Social media plugins
  • Booking widgets
  • Other embedded services

These providers operate according to their own privacy and cookie policies.

18

Managing Cookies

Visitors can manage cookies through:

  • The website cookie-consent tool, where available
  • Browser privacy settings
  • Browser cookie controls
  • Deleting previously stored cookies
  • Blocking certain categories of cookies

Blocking some cookies may affect how certain website features operate.

19

Cookie Consent

Where non-essential cookies are used, visitors may be presented with a cookie notice allowing them to accept or manage their preferences.

Essential cookies may continue to operate where they are necessary for website functionality.

20

Changes to This Policy

Villa 42 may update this Privacy & Cookie Policy when:

  • Website features change
  • Booking processes change
  • New service providers are introduced
  • Privacy or cookie practices are updated

The latest version will be published on this page with an updated revision date.

Contact Us

If you have questions about this Privacy & Cookie Policy or how your information is handled, please contact Villa 42.